VirtualCity Casino is an online casino brand that aims to recreate the excitement and glamour of the iconic Las Vegas Strip within the comfort of one’s own home or on-the-go mobile device. With a wide range of games, generous bonuses, secure payment options, and reliable customer support, this virtual destination has everything required for an immersive gaming experience.

Brand Overview

VirtualCity Casino was launched in 2010 by Entertainment Software Group Limited, a reputable company based in the United VirtualCity Kingdom that specializes in developing online casinos. Since its inception, Virtual City has been steadily growing its player base, expanding its game portfolio, and enhancing its overall performance to meet customer expectations. The brand’s primary objective is to provide an authentic Las Vegas-style gaming experience from anywhere worldwide.

Registration Process

The registration process at VirtualCity Casino is straightforward and user-friendly, with the following steps:

1. Click on the “Sign Up” button located in the top right corner of the website.
2. Fill out the registration form, which includes basic personal details (name, date of birth, email address) as well as contact information (telephone number and physical address).
3. Select your preferred username and password for future login sessions.
4. Choose a currency for your account from among various options available (EUR, USD, AUD, etc.)
5. Accept the Terms and Conditions by checking the designated box.

Upon completing these steps, players receive an email with instructions on verifying their e-mail address via a link sent to the provided e-mail address. This step is crucial as it confirms player eligibility for bonuses and promotions offered at VirtualCity Casino.

Account Features

Once registered, users can explore various account management options:

1. Personal Details : Players can access and modify basic information stored during registration.
2. Transaction History : Account holders may review past deposits and withdrawals in detail.
3. Balance Management : Users have complete control over their balance levels across different currencies if selected.
4. Security Options : Account lock, password management options for enhanced security.

Bonuses

VirtualCity Casino offers various promotional incentives to attract new customers and retain existing ones:

1. Welcome Bonus : A 100% match bonus of up to €200 plus a series of free spins on popular games
2. Weekly Tournaments : Regular tournaments across different categories, offering rewards such as cash prizes, points for the loyalty program.
3. Loyalty Program : VirtualCity Casino has its in-house system with escalating levels based on deposits made and total points accumulated.

Players can also engage in special promotions offered by specific game providers through Virtual City’s collaboration model. A unique promotional code is sometimes required to unlock bonus offers, which are outlined clearly under terms and conditions for each event or promotion.

Payments and Withdrawals

VirtualCity Casino offers multiple secure payment methods, including:

1. Visa
2. Mastercard
3. Neteller
4. Skrill (Moneybookers)
5. Paypal
6. Echeck/Ewire/Wire Transfer

Withdrawal times vary depending on the chosen method; some options like Skrill and Neteller may enable faster withdrawal of winnings, often within 24-48 hours.

Game Categories

The diverse library offered by VirtualCity Casino is categorized into several genres for easy browsing:

1. Slots : Thousands of titles ranging from classic 3-reelers to elaborate video slots with interactive features
2. Table Games : Various versions of baccarat, blackjack, roulette (European and American), craps, etc.
3. Video Poker and some special game hybrids like Keno.

The Virtual City gaming platform leverages software provided by several leading developers such as Net Entertainment, Microgaming, Quickspin, Play’n Go among others to supply an extensive portfolio that meets different preferences in terms of complexity level and style.

Software Providers

Some prominent game suppliers who have a significant presence at VirtualCity Casino are:

1. NetEnt : Known for vibrant slots and some table games.
2. Microgaming : The veteran supplier offers slots, progressive jackpots, sportsbook features etc.
3. Quickspin : Specializes in high-quality video slot releases often linked with large win possibilities
4. Play’n Go : Provides both modern 5-reelers as well a classic casino favorites.

Mobile Version

To cater to users who wish to gamble on mobile devices without being confined by PC, VirtualCity Casino offers:

1. Instant Play: HTML-based access which bypasses download requirements and starts playing right away
2. Mobile-optimized website with responsive design enabling smooth navigation across small screens

All of the mentioned payment options also work seamlessly from a smart phone for ease-of-use.

Security and License

Virtual City is run by Entertainment Software Group Limited, UK based holding company authorized in 2010 to establish remote casinos under license issued respectively. The gaming establishment offers encryption security standards using SSL-128 bit (and equivalent or more advanced methods depending on network updates) through trusted third-party service providers such as Comodo.

Customer support can be reached via various routes like e-mail at support@virtualcity.com, toll-free numbers available in different regions worldwide and, 24/7 Live Chat accessible within the casino website interface after logging into their respective accounts.